Saudi Gazette8 Basic Consumer Rights 1. Right to Basic Needs – This guarantees survival, adequate food, clothing, shelter, healthcare, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality. 2. Right to Safety — The consumer should be protected against the marketing of goods or the provision of services that are hazardous to health and life. 3. Right to Information — The consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice. 4. Right to Choose — The consumer has the right to choose from among various products at competitive prices with an assurance of satisfactory quality. 5. Right to Representation — The right to express consumer interests in the making and execution of government policies. 6. Right to Redress — The right to be compensated for misrepresentation, shoddy goods or unsatisfactory services. 7. Right to Consumer Education – This is the right to acquire knowledge and skills necessary to be an informed customer. 8. Right to a Healthy Environment — The right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being. RIYADH — Consumer Protection Association (CPA) will launch an awareness campaign in the beginning of Ramadan to protect the rights of consumers, Abdulaziz Al-Shaya, CPA Director of Public and Media Relations, said here Sunday. The aim of the awareness campaign is to highlight eight basic consumer rights that every consumer should be aware of, he said. CPA officials will visit the marketplace and try to educate consumers on how to protect their rights and spend judiciously, said Al-Shaya. “Some thousands of brochures will be handed over to consumers during the month-long campaign,” he said. Meanwhile, Dr. Nasser Al-Tuwaim, CPA Chairman, has welcomed King Abdullah's Royal orders to increase the subsidy for fodder. The King's patronage in the form of subsidy came at the right time when the cost of raw material in the international market was increasing, he said. He said there was a 15 percent increase in the cost of barley in the international market. __
