Software AG, a global leader in business infrastructure software, has announced that it has recently signed a five-year agreement with Saudi Telecom Company (STC), which will enable the leading Saudi telecom provider to use Software AG's webMethods product suite in developing advanced applications, improving business processes and optimizing the strategic advantages of STC's technology investments. Specifically, Software AG will provide maintenance and support services focusing on Customer Relationship Management (CRM) and billing systems, which will ultimately benefit STC's more than 20 million subscribers through more efficient and superior value-added customer support facilities. The partnership is bound to help STC enhance its relationship with customers. Furthermore, the five-year agreement manifests the continued satisfaction of STC in Software AG's products and services. Marco Gerazounis, senior vice president, Software AG, Middle East, said: “Software AG has been providing technology support services to STC since 2003 and this new five-year agreement reaffirms our vital contributions in consolidating STC's position as a leading telecommunications provider.