Saudi Gazette report YANBU — A Saudi working in Yanbu discovered that a sum of SR200,000 has been withdrawn from his bank accounts within two days. The victim said that the SMS notification services that work after each transaction were disabled during this operation. A. Al-Juhani, the victim in this case, was quoted by Al-Madinah daily as saying that his bank account was hacked and more than SR200,000 was withdrawn from two bank accounts under his name. Al-Juhani said: "The SMS service was disabled and my phone number changed in the system. I was trying to log in using my username but for two whole days the service was disconnected. I grew suspicious and when I visited the bank, I discovered that the huge amount was missing from my two accounts.” Al-Juhani went back home and tried to log in again using his username and password through the bank online system but he could not. Al-Juhani contacted customer services to inquire about the missing amounts from his bank account and was told that there was a transfer from his account to a number of people Al-Juhani do not know. He then asked the bank to freeze his accounts. Al-Juhani launched an official complaint but with no luck. Each time he asked for an update on his case, he was told to visit the branch. He said: “I cannot believe that the bank cannot identify the people accused of stealing the money from my bank account. They along with SAMA can easily identify these people within 48 hours with their name and location. The bank has not even bothered to contact me to update me about the case. They don't have any information either.” Al-Juhani said that he has a file of the report and that he will take this case to the higher authorities to request action against those responsible. Al-Juhani also plans to file a lawsuit against the bank for the pain and anguish he has gone through.
