Belarus and Poland must resolve the migrant and refugee crisis at their mutual border, the UN human rights office, OHCHR, said on Tuesday, describing the on-going situation as "appalling". OHCHR again called on the two countries to address the matter in line with their obligations under international law. This follows a visit by a UN human rights team to Poland from Nov. 29 to Dec. 3. Members were not granted access to the restricted border area, while Belarus denied a request to visit. Dire conditions The team interviewed families and individuals who had arrived in Poland via Belarus between August and November, OHCHR Spokesperson Liz Throssell told journalists in Geneva. Interviewees described dire conditions on both sides of the border, with limited access to food, clean water and shelter, amid freezing temperatures. "The majority said that, while in Belarus, they had been beaten or threatened by security forces, and also alleged that the Belarusian security forces forced them to cross the border, instructing them when and where to cross, and prevented people from leaving the border area to return to (the capital) Minsk," said Throssell, speaking in Geneva. 'Disturbing allegations' Several interviewees reported that Belarusian security forces had demanded "extortionate sums for food and water", she added. OHCHR called on the authorities to investigate these "disturbing allegations." The UN team also heard numerous reports of people being immediately and automatically returned to Belarus, including children and individuals who had reportedly requested international protection. "Recurring practices by the two countries of pushing people up to, or across, the border meant many migrants and refugees the team interviewed had crossed the border multiple times, in both directions," said Throssell. She explained that under current Polish legislation, people who enter the country through unofficial border crossings can be immediately returned. Determine protection needs OHCHR urged Poland to review the legislation and instead conduct "meaningful individual assessments" to determine protection needs, in line with international law. As Poland also systematically detains those migrants and refugees who it has not returned to Belarus, the UN rights office recalled that detention should be "an exceptional measure of last resort" and only for a limited time. Many of those interviewed said they had not been given proper physical and mental healthcare in detention, and had limited contact with the outside world, including with independent lawyers, human rights monitors and civil society organizations. Restricted border 'deeply concerning' The border area remains restricted, and Throssell said this lack of access for human rights groups, humanitarian organizations, lawyers and media, is "deeply concerning". Additionally, those who support refugees and other migrants, as well as journalists covering the situation, have also reported challenges in doing their work, including cases of harassment and intimidation. "In an atmosphere dominated by a focus on security and fueled by anti-migrant narratives, practices and policy choices are being made on both sides that violate the human rights of refugees and migrants," said Throssell. "We therefore once again urge Belarus and Poland to ensure that refugees' and migrants' human rights are at the center of their actions." — UN News