Saudi Ministry of Education to showcase innovations at 2025 Geneva International Exhibition    7,523 violators of residency, labor, and border security laws deported in a week    Video contradicts Israeli army account of deadly March 23 strike on Gaza paramedics    Saudi Arabia spends over $241 million to implement de-mining projects in 3 countries    Italy's Meloni government approves controversial security decree expanding police protections and penalties    Egypt submits new Gaza ceasefire and prisoner exchange proposal: Report    'Everything is possible' — Ronaldo focused on titles, not 1,000-goal milestone after Riyadh Derby win    Saudi, US military leaders discuss enhanced defense cooperation in Riyadh    King Salman Global Academy for Arabic Language launches program with Indiana University    Ronaldo brace powers Al Nassr past Al Hilal in Riyadh derby thriller    Ed Sheeran weaves Persian music into new song, Azizam    Al-Jadaan: Crown Prince's directives confirm government's ability to bring back balance to real estate market    Veteran Bollywood actor Manoj Kumar dies at 87    Foreign investors are allowed to engage in real estate business outside Makkah and Madinah Commercial speculation should not be the purpose of real estate transaction    Aubameyang fires Al Qadsiah into King's Cup final with stoppage-time winner over Al Raed    Musk's X is suing India, as Tesla and Starlink plan entry    Tesla sales plunge after backlash against Elon Musk    Danilo Pereira fires Al Ittihad into King's Cup final with dramatic stoppage-time double    Screen time in bed linked to insomnia, study finds    Mexico bans junk food in schools to fight childhood obesity epidemic    Sweet sales surge ahead of Eid as Saudi chocolate imports top 123 million kg in 2024    Bollywood actress vindicated over boyfriend's death after media hounding    Grand Mufti rules against posting prayers and preaching in mosques on social media    King Salman prays for peace and stability for Palestinians in Ramadan message King reaffirms Saudi Arabia's commitment to serving the Two Holy Mosques and pilgrims    Exotic Taif Roses Simulation Performed at Taif Rose Festival    Asian shares mixed Tuesday    Weather Forecast for Tuesday    Saudi Tourism Authority Participates in Arabian Travel Market Exhibition in Dubai    Minister of Industry Announces 50 Investment Opportunities Worth over SAR 96 Billion in Machinery, Equipment Sector    HRH Crown Prince Offers Condolences to Crown Prince of Kuwait on Death of Sheikh Fawaz Salman Abdullah Al-Ali Al-Malek Al-Sabah    HRH Crown Prince Congratulates Santiago Peña on Winning Presidential Election in Paraguay    SDAIA Launches 1st Phase of 'Elevate Program' to Train 1,000 Women on Data, AI    41 Saudi Citizens and 171 Others from Brotherly and Friendly Countries Arrive in Saudi Arabia from Sudan    Saudi Arabia Hosts 1st Meeting of Arab Authorities Controlling Medicines    General Directorate of Narcotics Control Foils Attempt to Smuggle over 5 Million Amphetamine Pills    NAVI Javelins Crowned as Champions of Women's Counter-Strike: Global Offensive (CS:GO) Competitions    Saudi Karate Team Wins Four Medals in World Youth League Championship    Third Edition of FIFA Forward Program Kicks off in Riyadh    Evacuated from Sudan, 187 Nationals from Several Countries Arrive in Jeddah    SPA Documents Thajjud Prayer at Prophet's Mosque in Madinah    SFDA Recommends to Test Blood Sugar at Home Two or Three Hours after Meals    SFDA Offers Various Recommendations for Safe Food Frying    SFDA Provides Five Tips for Using Home Blood Pressure Monitor    SFDA: Instant Soup Contains Large Amounts of Salt    Mawani: New shipping service to connect Jubail Commercial Port to 11 global ports    Custodian of the Two Holy Mosques Delivers Speech to Pilgrims, Citizens, Residents and Muslims around the World    Sheikh Al-Issa in Arafah's Sermon: Allaah Blessed You by Making It Easy for You to Carry out This Obligation. Thus, Ensure Following the Guidance of Your Prophet    Custodian of the Two Holy Mosques addresses citizens and all Muslims on the occasion of the Holy month of Ramadan    







Thank you for reporting!
This image will be automatically disabled when it gets reported by several people.



Nissan Saudi Arabia shifts to digital with launch of new services
Published in The Saudi Gazette on 07 - 05 - 2020

Nissan Saudi Arabia has completely shifted its operations to digital, launching several online services to provide an uninterrupted customer experience during these challenging times. One such service is the new online car ordering service through its authorized dealer in the Kingdom, Petromin Nissan, to enable customers to order a new Nissan car and have it delivered to their doorstep free of charge.
Nissan Saudi Arabia has also made the experience engaging with its website more streamlined, thanks to its new AI (Artificial Intelligence) chatbot service, which helps customers find what they are looking for quickly and answers their questions.
"Our customers and employees remain our top priority during the current lockdown. Nissan Saudi Arabia is continuously at the frontier of innovation, as we strive to serve our customers and support our dealers and employees by utilizing digital platforms.
"We fully encourage people to stay at home and follow the guidance of the Kingdom's wise leadership as they steer us to safety from this pandemic, and we at Nissan KSA will be here to support every individual with all of their vehicle needs safely from the comfort of their homes," said Bader El Houssami, managing director of Nissan Saudi Arabia.
Nissan KSA is the first automotive company in the Kingdom to provide an AI chatbot service on its website. By adapting to the current situation with this new digital service, Nissan Saudi Arabia will be able to serve its customers around-the-clock. The interactive AI chatbot service, called Kaito, creates a seamless digital experience for customers when browsing the KSA website.
Visitors can choose which language to conduct the chat in and can even choose from a variety of key phrases to find what they are looking for. The AI chatbot efficiently provides customers with answers to their queries and guides them to their chosen section on the website.
Customers can easily browse vehicles and offers, find showrooms, submit requests for test drives, quotes and more through the new AI chatbot service.
Nissan KSA's customer centric approach is also apparent with its new online car ordering service through Petromin Nissan. Customers can visit the Nissan KSA or Petromin Nissan websites and submit a request for their preferred car.
Nissan's sales consultant will reach out within 24 hours to discuss the request's details and will share a price quotation with payment instructions. Once that process is complete, the company will deliver the brand-new Nissan car to the customer's doorstep in the Kingdom, free of charge.
People are at the heart of Nissan Saudi Arabia, and this is the main driver for Nissan Saudi Arabia's new online dealer training platform, Nissan Academy. Nissan dealer personnel are an integral part of business success, and the company recognizes the need to ensure an uninterrupted learning experience for them while they work from home.
"The company has taken the initiative to launch a full digital platform that can be accessed through a website or can be downloaded as an application. The E-learning platform provides access to various technical courses and classes, also with language options to choose from."
Nissan KSA is also working on a new E-commerce virtual experience for its customers, under which several new elements further enhance the customer experience digitally. More details will be provided on this service as the new e-commerce platform will be launching soon on its website. — SG
— Car delivery within the cities of Jeddah and Riyadh is free of charge, however delivery outside the main cities is subject to conditions.


Clic here to read the story from its source.