With a 25 percent increase in production, the National Manufacturing and Gas Company (GASCO) in Saudi Arabia must ensure there are no supply shortages in the Kingdom. Consequently, technology remains at the core of GASCO's mission for business continuity and to meet global industry standards. The energy provider today announced that it has deployed the Nexthink solution at over 50 separate locations with the support of its partner ProgressWays. GASCO's workforce requires access to business critical applications at any time, from anywhere they are located, to ensure production and to deliver uninterrupted service to customers across Saudi Arabia. With Nexthink, GASCO now has real-time and accurate data that enables the IT team to better understand how the system is being used in order to respond to technical issues much faster. "Nexthink has brought significant savings to GASCO in terms of both time and resources. We can now see all the dimensions of our infrastructure in just a few clicks," said Omar Al Hammad, Operations Manager, GASCO. "This visibility from the end-user perspective enables the IT team to better respond to performance issues and easily perform capacity planning based on our actual IT infrastructure usage and performance." "We are extremely proud to work with GASCO's IT team and help them meet their objectives," said Yousif Hassan, Sales Manager, Nexthink. "An efficient and robust IT infrastructure is crucial for complex operations such as GASCO. Nexthink's IT analytics gives GASCO a competitive advantage by offering real-time visibility of their entire IT infrastructure. This has helped GASCO significantly improve their response time by 33% and ultimately meet their business demands." "Following a demonstration, GASCO immediately understood the value end-user IT analytics could bring to the organization," said Wael Sebgatala, VP Sales at ProgressWays. "Nexthink's real-time analytics of GASCO's IT infrastructure and endpoints provides new visibility and insight to enable the IT team to proactively discover and address issues in its environment."
