Prince Abdul Aziz Bin Majed, Emir of Madina, has stressed that officials in all branches of government must establish specific and announced times for receiving citizens, listening to their complaints, and taking the necessary steps to solve their problems. In a letter to all government departments in Madina region, a copy of which Okaz/Saudi Gazette obtained, the Emir asked all departments to inform his office of the schedule that each official has set for receiving citizens and expatriates, listening to their demands and satisfying their requirements.This is what the rulers of this country are striving for through the open door policy, the Emir said. __