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BA leads call for compensation after airport chaos
Published in Saudi Press Agency on 15 - 08 - 2006


British Airways said on Tuesday
it might seek compensation from airport operator BAA Plc after
stepped-up security checks forced it to cancel 1,100 flights, Reuters reported.
"We are giving it serious consideration. We need to look at
what the impact has been, and we will be taking that into
consideration," a BA spokeswoman said.
Airlines cancelled flights for a sixth day as they continued
to clear a backlog of hundreds of thousands of stranded
passengers and stacks of luggage that missed flights.
BA led other carriers in calling for compensation after
police last Thursday said they had foiled a plot to bomb
airliners between Britain and the United States, prompting the
UK to move to its highest level of security.
British Airways Chief Executive Willie Walsh told the Daily
Mirror newspaper that BAA was ill prepared.
"Since 9/11, everyone in the industry has known there might
be times when extra security measures needed to be put in place.
Yet when the moment struck, BAA had no plan ready to keep
Heathrow functioning properly," he said.
Richard Branson's Virgin Atlantic also expressed frustration
with BAA and suggested the government should consider covering
part of the bill.
"We believe there should be a healthy debate with BAA and
the UK government to consider how these costs should be paid
for," Virgin said.
Top European budget carrier Ryanair also criticised BAA,
calling new, smaller hand luggage requirements "nonsensical".
UK carrier bmi, second to BA in the number of flights it
operates out of London's busy Heathrow airport, said it was also
weighing its options.
BAA responded to the criticism by saying government security
measures imposed last week made disruption inevitable and added
that rapid growth by airlines and barriers to expanding Heathrow
had overstretched the airport to begin with.
"The scale and suddenness of the measures imposed (by the
government) last week could not be managed without significant
disruption," BAA said, adding the longest queues by Tuesday were
not at security, but at check-in counters operated by the
airlines.
A BAA spokeswoman said a limited number of X-ray and other
machines, as well as security training requirements, had
hampered its ability to move additional staff into place
swiftly.
Heathrow sees 67 million passengers a year -- an average of
more than 180,000 a day -- and was hard hit by stepped-up
security checks that included hand screening of all passengers
and a temporary ban on all hand luggage.
Analysts said BA could be more than 40 million pounds
($75.53 million) out of pocket as a result of delays and
cancellations that affected thousands of its customers.
BA said it had not yet determined the cost impact, but it
had been forced to book 10,000 hotel rooms and hire lorries to
take luggage to passengers in Europe that had not made it onto
flights.
Planes were also forced to depart with passengers still
stranded in airports by stringent security checks.
On Tuesday, BA said it would cancel 20 percent of its
flights from Heathrow, including 37 short-haul and four
long-haul flights. The airline said it would also cancel 11
domestic flights from London airport Gatwick.
Britain lowered its security alert on Monday to "Severe"
from the highest level, "Critical", and the Department for
Transport revoked its ban on all hand luggage, allowing each
passenger one small bag about the size of a laptop computer
case.
Shares in Spain's Ferrovial, which bought BAA earlier this
year, slipped 0.16 percent to 61.75 euros in Madrid.
BA shares closed down 0.27 percent at 376 pence and easyJet
fell 1.03 percent to 409p, lagging London's FTSE 100 index
which rose 0.46 percent. Ryanair rose 0.42 percent at 7.18
euros.


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