seekers. At one U.S. airport, for example, identified by The New York Times as New York's Kennedy International Airport, asylum-seekers were routinely restrained with handcuffs and chains, a practice the refugee agency said "could re-traumatize those who have already suffered persecution." While Homeland Security was working to address the agency's concerns through improved training and other measures, UNHCR now worried that the process was being expanded without assurances these measures would be in place for the newly empowered border guards, Ghedini said in a phone interview.