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Singapore Airlines tops flight survey
Published in The Saudi Gazette on 02 - 04 - 2010

Singapore Airlines has topped an Australian survey as the best airline to fly with internationally, while British Airways trailed with the lowest satisfaction rating for flights from Australia to Britain.
In a survey about 9,000 members of Choice, a consumer advice organization, were asked to rate their satisfaction on recent international flights on cost, in-flight service, seat comfort, leg room, timeliness, food quality and check-in process.
Singapore Airlines was voted the best airline for 11 out of the 12 most popular international destinations for Australians.
V Australian, Virgin Blue's transpacific carrier, was ranked second in terms of satisfaction for flights to the US while bankrupt Japan Airlines came second for flights to Britain.
Australian airline, Qantas, was criticized for not delivering on cost or in-flight service, lagging ninth when it came to flights to Britain and fifth on flights to the US. For flights to Britain, British Airways came last in overall satisfaction, beaten by Japan Airlines, Emirates and Thai Airways among others due to its poor scores for cost and in-flight service.


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