Raboua, who does not have a telephone, has received continual demands for the payment of a SR1,111 bill for a telephone which he knows nothing about. Ali Al-Tulaidi asked to have a telephone landline installed at his home, but was told that it was not possible due to the remoteness of his location. Shortly after, however, he received the hefty bill followed by repeated warnings to pay. “I've complained several times to the company, but the warnings still keep coming,” Al
