New Laws of Commercial Registration and Trade Names take effect on Thursday    Civil Defense warns of heavy rains across Saudi Arabia until Monday    Saudi Exchange suspends trading of seven companies over financial disclosure delays    New fleet of 76 public transport buses starts operation in Jeddah on Tuesday Environmentally friendly electric buses introduced for first time    Foreign investors are allowed to engage in real estate business outside Makkah and Madinah Commercial speculation should not be the purpose of real estate transaction    EU preparing 'further countermeasures' to protect its interest, von der Leyen says    Tesla sales plunge after backlash against Elon Musk    Musk's X is suing India, as Tesla and Starlink plan entry    Israel announces expansion of military operation in Gaza to seize 'large areas' of land    US cancels visa of Nobel Peace Prize winner Oscar Arias    Danish prime minister refutes US claim on Greenland on visit to the Arctic territory    Aubameyang fires Al Qadsiah into King's Cup final with stoppage-time winner over Al Raed    Cristiano Ronaldo joins Fatal Fury: City of the Wolves    Saudi Arabia welcomes trilateral border treaty between Tajikistan, Kyrgyzstan, and Uzbekistan    Swedish table tennis legend Jörgen Persson appointed head coach of Saudi national team    Danilo Pereira fires Al Ittihad into King's Cup final with dramatic stoppage-time double    Screen time in bed linked to insomnia, study finds    Mexico bans junk food in schools to fight childhood obesity epidemic    Sweet sales surge ahead of Eid as Saudi chocolate imports top 123 million kg in 2024    Saudi creatives shine at Jeddah's Fawanees Nights with art, fashion, and storytelling    Bollywood actress vindicated over boyfriend's death after media hounding    Grand Mufti rules against posting prayers and preaching in mosques on social media    King Salman prays for peace and stability for Palestinians in Ramadan message King reaffirms Saudi Arabia's commitment to serving the Two Holy Mosques and pilgrims    Bollywood star Saif Ali Khan 'out of danger' after attack at home in Mumbai    Exotic Taif Roses Simulation Performed at Taif Rose Festival    Asian shares mixed Tuesday    Weather Forecast for Tuesday    Saudi Tourism Authority Participates in Arabian Travel Market Exhibition in Dubai    Minister of Industry Announces 50 Investment Opportunities Worth over SAR 96 Billion in Machinery, Equipment Sector    HRH Crown Prince Offers Condolences to Crown Prince of Kuwait on Death of Sheikh Fawaz Salman Abdullah Al-Ali Al-Malek Al-Sabah    HRH Crown Prince Congratulates Santiago Peña on Winning Presidential Election in Paraguay    SDAIA Launches 1st Phase of 'Elevate Program' to Train 1,000 Women on Data, AI    41 Saudi Citizens and 171 Others from Brotherly and Friendly Countries Arrive in Saudi Arabia from Sudan    Saudi Arabia Hosts 1st Meeting of Arab Authorities Controlling Medicines    General Directorate of Narcotics Control Foils Attempt to Smuggle over 5 Million Amphetamine Pills    NAVI Javelins Crowned as Champions of Women's Counter-Strike: Global Offensive (CS:GO) Competitions    Saudi Karate Team Wins Four Medals in World Youth League Championship    Third Edition of FIFA Forward Program Kicks off in Riyadh    Evacuated from Sudan, 187 Nationals from Several Countries Arrive in Jeddah    SPA Documents Thajjud Prayer at Prophet's Mosque in Madinah    SFDA Recommends to Test Blood Sugar at Home Two or Three Hours after Meals    SFDA Offers Various Recommendations for Safe Food Frying    SFDA Provides Five Tips for Using Home Blood Pressure Monitor    SFDA: Instant Soup Contains Large Amounts of Salt    Mawani: New shipping service to connect Jubail Commercial Port to 11 global ports    Custodian of the Two Holy Mosques Delivers Speech to Pilgrims, Citizens, Residents and Muslims around the World    Sheikh Al-Issa in Arafah's Sermon: Allaah Blessed You by Making It Easy for You to Carry out This Obligation. Thus, Ensure Following the Guidance of Your Prophet    Custodian of the Two Holy Mosques addresses citizens and all Muslims on the occasion of the Holy month of Ramadan    







Thank you for reporting!
This image will be automatically disabled when it gets reported by several people.



Apps to improve municipal services
Published in The Saudi Gazette on 25 - 08 - 2015


Layan Damanhouri
Saudi Gazette


JEDDAH — In today's age of smart technology, and what has come to be known as e-governance, citizens can now communicate directly with their municipalities using smart apps.
Jeddah municipality offers residents a chance to file complaints on issues about public services – such as water leaks, public health violations, broken street lights, road services, park facilities — directly via an app.
Deputy Mayor of IT, Arwa Al-Aama, spoke to Saudi Gazette about how such e-services are becoming more commonplace.
“Both public and private sectors are using them in all kinds of services,” Al-Aama said. “The general trend is heading in that direction.”
The municipality currently has two apps, one for pothole complaints and the second for complaints about services.
“At the municipality, we receive more complaints from the apps than calls on the hotline,” Al-Aama said. “People, in general, prefer using apps.
The younger generation, the majority of the Saudi population, is pro-apps.” As a social responsibility initiative, the Jeddah municipality, in collaboration with the King Abdulaziz University's computing faculty, recently launched Jeddah Challenge, a competition for Saudi residents to design a smart app that serves the city.
The competition is part of a drive toward smart cities that use digital technology to enhance the quality of urban services and improve interaction between citizens and government.
Being a smart city means finding the most cost-effective and ecofriendly solutions for everyday living.
The computing faculty's vice dean, Iyad Katib, said: “The competition offers residents a chance to participate in developing and improving their city.”
“Many people complain about the quality of services,” Katib said. “This is their chance to participate and play an active role.”
Municipal governments around the world are using apps to provide many services, such as e-government, smart living, smart communication, environment, and security.
While a committee made up of KAU professors will judge Jeddah Challenge applicants, 40 percent of the selection process will be based on audience votes for the best finalists at the award ceremony.
“The competition aims to benefit all cities of the Kingdom, actually, since other municipalities can adopt the winning model later on,” Katib said.
He suggested developers, either as individuals or part of a team, look for a useful app that is efficient and suitably designed for people to apply on their android or iOS devices.
The top five finalists will each receive cash prizes, with first place receiving SR30,000 and will have their model adopted as an official government app.
Many have already started tweeting and following the competition on social media under the name JeddahChallenge.


Clic here to read the story from its source.