US software company CA Technologies, with offices in Jeddah and Riyadh, creates software that fuels transformation for companies and enables them to seize the economic opportunities of the application. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way they live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. In his keynote address at a CA Technologies event held in Jeddah recently, CA Technologies (MENA) Sales Manager Mohammad Al-Damiri discussed the business revolution – one where customers interact with businesses via software, where apps have become the primary face of the business. “In this environment, organizations have to start thinking differently about their software. It's not just an IT issue anymore. It is a business imperative,” he said. Speakers from CA Technologies (MENA) regional office in Dubai shared their knowledge in Security, Infrastructure Management and ITSM solutions with the customers and partners. Senior Security consultant Hisham Adulaziz discussed about Governing and managing Identities in the open enterprise. He explained how ‘content-driven' security, user identity and role can be used to enable access rights. He also discussed how the customer can protect his business against advanced persistent threats. Agile operation solution practice manager Bassem Alhaj Hassan explained what CA Agile Operations solutions can offer from an end-to-end view, how IT infrastructure supports critical services, and how they allow IT teams to pinpoint problems at the right time to avoid disruption. IT Service Management practice manager Piyush Vachhani spoke about enabling a holistic view of IT services and assets. The session discussed how strategies and tools can enable users to quickly resolve issues and why IT organizations need to be able to interact with their customers on their terms. The event culminated with a case study and success implementation of CA products for CA customers presented by AlHassan Jastiniyah, GM of Network Science. — SG