GEORGE Ganchev was recently appointed general manager at Burj Rafal Hotel Kempinski. He holds over 23 years of experience in the hospitality industry, particularly in five-star luxury groups. Ganchev graduated from Neoma Business School in France with an EMBA in Hospitality & Tourism. Prior to joining Riyadh's landmark of luxury hoteliers, Burj Rafal Hotel Kempinski, Ganchev took dynamic roles in executing successful revenue-generating programs and gained numerous achievement awards with high guest satisfaction rates at previous Kempinski properties in the Middle East and Africa. — SG