Franchise registrations in Saudi Arabia surge 866% over 3 years    Lulu Saudi Arabia celebrates its 15th anniversary with the grand launch of 'Super Fest 2024'    Cristiano Ronaldo's double powers Al Nassr to 3-1 win over Al Gharafa in AFC Champions League    Culture minister tours Saudi pavilion at Expo 2025 Osaka    Al Ahli edges Al Ain 2-1, bolsters perfect start in AFC Champions League Elite    Saud Abdulhamid makes history as first Saudi player in Serie A    Saudi Cabinet to hold special budget session on Tuesday    King Salman orders extension of Citizen's Account Program and additional support for a full year    Al-Falih: 1,238 foreign investors obtain premium residency in Saudi Arabia    Several dead as Storm Bert wreaks havoc across Britain    Irish PM apologizes for walking away from care worker    Most decorated Australian Olympian McKeon retires    Adele doesn't know when she'll perform again after tearful Vegas goodbye    'Pregnant' for 15 months: Inside the 'miracle' pregnancy scam    Hezbollah fires rocket barrages into Israel after deadly Beirut strikes    Ukraine losing ground in Russia's Kursk region, says military source    Do cigarettes belong in a museum?    Saudi Arabia to host 28th Annual World Investment Conference in Riyadh    Riyadh Emir inaugurates International Conference on Conjoined Twins in Riyadh    Katy Perry v Katie Perry: Singer wins right to use name in Australia    Order vs. Morality: Lessons from New York's 1977 Blackout    India puts blockbuster Pakistani film on hold    The Vikings and the Islamic world    Filipino pilgrim's incredible evolution from an enemy of Islam to its staunch advocate    Exotic Taif Roses Simulation Performed at Taif Rose Festival    Asian shares mixed Tuesday    Weather Forecast for Tuesday    Saudi Tourism Authority Participates in Arabian Travel Market Exhibition in Dubai    Minister of Industry Announces 50 Investment Opportunities Worth over SAR 96 Billion in Machinery, Equipment Sector    HRH Crown Prince Offers Condolences to Crown Prince of Kuwait on Death of Sheikh Fawaz Salman Abdullah Al-Ali Al-Malek Al-Sabah    HRH Crown Prince Congratulates Santiago Peña on Winning Presidential Election in Paraguay    SDAIA Launches 1st Phase of 'Elevate Program' to Train 1,000 Women on Data, AI    41 Saudi Citizens and 171 Others from Brotherly and Friendly Countries Arrive in Saudi Arabia from Sudan    Saudi Arabia Hosts 1st Meeting of Arab Authorities Controlling Medicines    General Directorate of Narcotics Control Foils Attempt to Smuggle over 5 Million Amphetamine Pills    NAVI Javelins Crowned as Champions of Women's Counter-Strike: Global Offensive (CS:GO) Competitions    Saudi Karate Team Wins Four Medals in World Youth League Championship    Third Edition of FIFA Forward Program Kicks off in Riyadh    Evacuated from Sudan, 187 Nationals from Several Countries Arrive in Jeddah    SPA Documents Thajjud Prayer at Prophet's Mosque in Madinah    SFDA Recommends to Test Blood Sugar at Home Two or Three Hours after Meals    SFDA Offers Various Recommendations for Safe Food Frying    SFDA Provides Five Tips for Using Home Blood Pressure Monitor    SFDA: Instant Soup Contains Large Amounts of Salt    Mawani: New shipping service to connect Jubail Commercial Port to 11 global ports    Custodian of the Two Holy Mosques Delivers Speech to Pilgrims, Citizens, Residents and Muslims around the World    Sheikh Al-Issa in Arafah's Sermon: Allaah Blessed You by Making It Easy for You to Carry out This Obligation. Thus, Ensure Following the Guidance of Your Prophet    Custodian of the Two Holy Mosques addresses citizens and all Muslims on the occasion of the Holy month of Ramadan    







Thank you for reporting!
This image will be automatically disabled when it gets reported by several people.



It's getting easier to book a flight and check-in with a mobile phone
Published in The Saudi Gazette on 23 - 04 - 2014

DUBAI — Providing mobile services to tech-savvy passengers just got easier for 120 airlines and ground handlers with the upgrade of iTravel by IT provider company SITA.
This service, from the global IT provider to the air transport industry, allows airlines to implement passenger booking and check-in apps for Android and Apple phones and a web app for mobile usage on other devices.
Designed for users of SITA's Horizon Reservations and Departure Control Services, iTravel incorporates the latest user interfaces, taking advantage of smart phone technology to provide a better service to passengers.
An added benefit for the IT departments of airlines is that iTravel uses a SITA API, which means that any changes to platforms, such as an upgrade to the Apple iOS, will be managed by SITA with the updates made available to all users.
iTravel provides a future-proofed solution that enables airlines to respond to passengers' increasing demands to use their mobile devices at every step of the journey.
The use of geo-location and flight search using graphical maps allows passengers to be presented with relevant deals based on their current location in a very attractive and interactive user interface. Already four airlines are using the latest update of iTravel with all reporting increases in mobile services usage by their passengers.
Allison O'Neill, SITA Vice President for Passenger Solutions, said: “Passengers want to use their mobile devices throughout their journey and 76 percent carry a smartphone but usage rates for services such as check-in and booking, remain below 5 percent.
"More than three quarters of passengers list usability concerns and limitations of the device as reasons for lack of usage. At SITA we have addressed this by making iTravel as user friendly as possible. We have also made it easy for airlines to implement so that they can have mobile as a strong channel in their distribution mix.”
Mobile services have become a real option for airlines as iTravel is quick and easy to deploy. SITA's API ensures that developers are isolated from complex airline business processes. In addition, SITA's keeps the API up-to-date.
For example, it ensures that boarding passes are fully IATA and TSA compliant so that airlines do not need to make changes. iTravel delivers secure and streamlined access to shopping, booking, check-in, flight and airline Information, and loyalty functionality.
It also provides valuable business intelligence on the customer's behavior and value to the airline. Together, this offers airlines more opportunities to connect with their passengers and in time to increase ancillary revenues.
More than 120 airlines and ground handlers use Horizon Reservations and Departure Control Services and, with iTravel, they have the opportunity to introduce world-class mobile services to their passengers. — SG


Clic here to read the story from its source.