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GAA honors Renault fleet owners
Published in The Saudi Gazette on 21 - 12 - 2013

In its pursuit to reward and maintain ongoing communications with its clients and partners, Gulf Advantage Automobiles (GAA), importer of Renault in Saudi Arabia, held a celebration for its valued clients and Renault fleet owners in the corporate sector at the Marriott Hotel Riyadh recently to commemorate Renault's success and growth in the Kingdom, and at the same time to acknowledge GAA's fleet owners' for their continual partnerships with Gulf Advantage Automobile and the Renault brand due to what the leading European car in the Kingdom has to offer in terms of innovative technologies and practical capacities.
Suresh Sethurathnam, GAA Country Head, highlighted Renault's achievements during the last year. Renault is the Number 1 European brand in terms of sales and it is the fastest growing brand in the Gulf Cooperation Council (GCC) with a growth rate of 250 percent. Renault is a globally renowned brand with over 114 years in the automotive industry. The brand has consistently delivered great products across all segments that demonstrated a unique blend of versatility, refined design & exceptional performance.
Sethurathnam added that Gulf Advantage Automobile made substantial investments enhancing the sales & after sales facilities to excel in customer satisfaction. And as a result of the company's consistent and steady efforts, GAA received a highly commendable award from Renault Global for delivering exceptional and outstanding services and for setting high standards of customer satisfaction across the Kingdom. In fact, GAA was ranked among the top 2 brands in terms of the most satisfied customers in the Kingdom, according to the survey published by the Ministry of Commerce and Trade (MCI) mid-year report on the Saudi car industry.
Moreover, he promised all customers that GAA is committed to deliver the best in terms of total ownership experience.
Mohammed Zahran, representing the Head of after- sales, emphasized that GAA offers nothing less than the highest standards through testing all Renault cars at the regional Renault Research Centre to ensure that every car brought to the Gulf region is suitable in all climate conditions, making it the perfect and most preferred car by customers. Likewise, Renault's success in the region and specifically in the Saudi market is due to the vehicle's outstanding strength, efficiency, luxury features and enjoyable driving experience.
Gulf Advantage Automobiles was also keen to address the numerous services and exceptional advantages at the clients' disposal, as well as the company's full commitment to providing the best after-sale services, quality and high efficiency in maintenance, not to mention Renault's concern in providing high quality original spare parts at the lowest prices in comparison to other competitors.
The company has succeeded in opening 87 customer touch points covering sales services and parts outlets that offer more than 50,000 line items to meet the needs of all customers.
The celebration also demonstrates Renault's keenness to communicate and interact on an ongoing basis with its fleet clients informing them about the latest and best services provided by the company through an extensive network of service centers and retail outlets spread all over the Kingdom to perfectly meet the clients' needs in confirmation of the Renault's motto “Drive the Change”.
Renault is globally known for being a prestigious European brand of excellence and innovation in the automotive industry. It is regarded as one of the leading companies in terms of safety and security, as it is the only company worldwide to ever win a 5 star safety rating for 12 of its cars awarded by the Euro NCAP, a European car safety performance assessment program backed by numerous European governments as well as the European Union. — SG


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