Garuda Indonesia, Indonesia's national carrier, has been recognized as ‘best international airline' according to a recent independent survey of all major airlines across the world. The customer satisfaction survey conducted by the research company Roy Morgan, ranked Garuda Indonesia ahead of other leading airlines such as Singapore Airlines, Emirates and Air New Zealand with 91 percent of the 3943 respondents being ‘very satisfied' with the airline's product and services. The Roy Morgan Customer Satisfaction Award comes after a string of accolades, including the four-star rating by Skytrax, the global benchmark for airline service standards in 2009. Garuda Indonesia was also named the ‘World's Most Improved Airline' at the Skytrax World Airline Awards in Hamburg, and Asia's leading service quality airline by the Centre for Asia Pacific Aviation (CAPA) in 2010.
