JUFFALI Automotive Co. (JACO), the general distributor of Mercedes-Benz passenger cars in the Kingdom of Saudi Arabia, has won the P.R. Arabia "Best After-Sales Service Provider 2016" award, for the second year in a row. The award, recognizes the company's efforts to provide their customers with superlative after-sales services, by creating innovative solutions to enhance their trust in the brand. The company won the same award in 2015, for its premium customer service. "We are proud of this recognition of the continuous efforts JACO's team has made in the vital aftersales area of our business. We've developed innovative plans to upgrade and develop our overall services, putting greater emphasis on after-sales services, and they have worked. We strongly believe that after-sales is our most important function, as it reinforces our customers' trust in us as a brand," said Safi Kobeissi, General Manager, Juffali Automotive Company, who received the award during the annual PR Arabia Award ceremony. Kobeissi thanked all staff members for their loyal and unstinting efforts to upgrade the level of services, to reflect the highest professional practice adopted by the company, and to live up to the high expectations of customers. "These continues efforts have helped JACO maintain the prestigious reputation of the Mercedes-Benz brand in the Kingdom, throughout all the previous years," said Kobeissi. DAIMLER regional office in Dubai as well has recently given Juffali Automotive Company two prestigious awards, for their high customer satisfaction levels, and for developing the best digital marketing innovation program.
