It's not Internet access. According to Measuring Information Society Report in 2016, many areas have been penetrated by mobile-broadband networks covering 84% of the world's population but 3.9 billion people globally remain offline. Here are reasons why: High prices prevent from access to many developing areas around the world from benefitting from the Internet. The UN has called policy-makers to address socioeconomic inequalities and help people gain skills to take full advantage of the Internet. Poor quality of service is a major barrier to get more people to enter the digital world Internet users with low levels of education and income mainly use the Internet for communication and entertainment rather than use it for advanced opportunities such as e-commerce, government and financial services, etc. Data on Internet use in many developing countries are not available, causing a serious challenge for ICT policy