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Mobile App to personalize travel experience
Published in The Saudi Gazette on 07 - 10 - 2016

winning mobile app used by millions of travelers that allows hoteliers to create a meaningful personal connection with their guests. Hotels can increase personalization and engagement with guests before, during and after arrival with TripCase mobile messaging.
Today's tech savvy consumers have increasingly high expectations for how brands use technology to personalize their interactions with them. With this integration, hoteliers are able to engage with guests via their mobile device before, during and after their arrival on property. This real-time personal communication will help hoteliers build their brand image, increase loyalty, and drive incremental revenue.
Sabre is helping hoteliers make that critical connection through the power of technology by integrating the SynXis Central Reservations and TripCase.
"Our mission at Sabre Hospitality is to help hoteliers deliver true hospitality to their guests, exceeding expectations every time. To do that at scale requires best in class technology solutions," says Sarah Kennedy, vice president of marketing for Sabre Hospitality Solutions. "TripCase is a natural fit for our hoteliers. As one of the most popular travel apps around, it gives hoteliers a highly effective channel to engage with their guests in a way that creates a differentiated experience and increases brand loyalty."
Reservations made through the Sabre GDS and the SynXis CRS will automatically flow into the TripCase messaging channel, making it easy for hoteliers to message travelers with contextually relevant and personalized mobile messages featuring unique offers, upgrades and offers for hotel amenities including as spas and restaurants.
"The integration of TripCase with the SynXis CRS empowers hoteliers to efficiently target and reach travelers with timely and personalized messages. TripCase is uniquely positioned to help hoteliers reach travelers because of the millions of users who trust our award-winning travel app to provide them with relevant and critical information about their trips. It's really a win for everyone," said Florian Tinnus, vice president, Sabre Traveler Experience.
With a five-star rating in app stores, TripCase is used by millions of travelers to manage all of their trip details in a single place.


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