The Madinah Passports Department has introduced a visual communication service for hearing-impaired people within the service package it is developing to serve this segment of the community. Any hearing-impaired person seeking the service has to dial 0551188066 and communicate with the trained personnel in sign language about his requirements. The representative will then fix an appointment with the relevant service provider. Col. Hisham Al-Radadi, spokesman for the department, said the new service was in line with the directives of Madinah Jawazat Director Maj.Gen.Khalid Al-Howaish. He said the most important feature of this service was that the beneficiary will be able to communicate by using modern communication applications. It reflected the department's respect for the rights of persons with special needs and its commitment to ensure they get the best services.
